FAQ

Designing your mosaic

What photos work best? Clear, well-lit photos with a strong subject — a face, a pet, a single object. Busy backgrounds and very dark photos work less well. You’ll see exactly how your photo looks as a mosaic in the free live preview before you order.

Do I need an account or an app? No. You design and preview your mosaic right in your browser, free, with no account.

Can I adjust the result? Yes. You can fine-tune individual pins, choose your size, and pick your finish before ordering.

Sizes & pricing

What sizes are available? From a 2×2 desktop keepsake (from $139) up to an 8×8 statement wall piece ($1,779), with sizes in between. The exact price for each size is shown live as you build.

What finishes can I choose? Three textures: Classic Stud (97 colors), Angled Premium (soft directional sheen), and Smooth Premium (flat, gallery-grade).

Your kit

What’s in the kit? Every pin pre-sorted by color into labeled trays, numbered baseplates that lock together, a printed step-by-step build guide, and a few little extras.

Is it hard to build? No glue, no apps. Pins are pre-sorted by color and the baseplates are numbered — you simply match the printed map. Most builds take an evening.

What are the pins made of? Durable polymer pins in 97 colors, pre-sorted by shade.

Shipping & gifting

Where do you ship? Made to order in the USA and shipped across the US & Canada.

Can I send it as a gift? Yes. It arrives in a clean cream box, ready to build. You can design it for someone, or let them choose the photo.

Returns

What if something’s wrong? Because kits are made to order they aren’t returnable for change of mind, but if your kit arrives damaged, defective, or with missing pieces we’ll make it right. See our Returns & Refunds page for full details.

Still have a question? Email us at hello@oopsineedit.com.